Help
Upload video clips
Short MP4 clips for exercise demos, training, and progress.
Some industry programs support short video clips on projects—for example exercise demos, training footage, or daily progress clips.
Limits (before upload)
- Max duration — 60 seconds
- Format after processing — 720p H.264 MP4
- Max file size — 15 MiB
iOS transcodes clips automatically when you pick a video from Files on a supported document section.
Attach a clip
- Open the project detail files area.
- Choose a video-enabled category (e.g. exercise media, daily photos & clips).
- Pick a video from Files.
- Wait for processing and upload to finish.
iOS screenshot
Capture file picker or upload progress for a video on a Recovery Path or Pup Progress project.
On the client portal
Clients stream or download MP4 clips from the matching portal media section. Photos and PDFs use separate storage; videos do not mix into image galleries incorrectly.
Portal screenshot
Capture portal media section with an MP4 thumbnail or inline player controls. Mobile Safari.
Deletion and completion
Deleting a file or project removes stored video objects. Marking a project Completed does not delete existing clips—the portal link remains a record.
Related
- Recovery Path and Pup Progress use video most often
- Update project status and progress
Still stuck?
Browse more topics on the help center or email info@handysuite.pro. For account and product questions, see Contact support.